Step 3: Redesign employee experiences
So you’ve made your decision about where, you know why your selection of location(s) is the most relevant for your business and you know – roughly – when your “new normal” will be a reality. Now it’s time to get into the particulars of who (teams and people) will work in specific environments, how everyone will work together, and what will facilitate productivity and employee satisfaction. (E.g., tech training for remote workers or adoption of a new collaboration tool.)
In this step, you’ll dig deep into the implications of your decisions on practices, physical requirements (e.g., safety), technology, people and culture. As of July 2021, this is an overview. Moving forward we will add more content. (We may have to make a separate page or *gasp* a database! Don’t be scared!)
Areas of concern in brief
Here are the general areas for consideration. On this page, you’ll see an overview of each section and a selection of relevant content. To be notified when additional content is added to this page, please sign up for our email updates. To get you started, we’ve put together a checklist to help you create your return to office plan.
|Talent attraction||Work environment||Work process||Evolving culture|
|Employer brand||Technology platforms||Workflow and documentation||Team connectedness|
|Total rewards||Workspace||Collaboration practices||Organizational connectedness|
|Recruitment and onboarding||Collaboration tools||Upskilling and reskilling||Values and mindset|
|Well-being and belonging|
Talent attraction: To attract the right talent, you have to manage your brand in the market. That means understanding how your selection of workspace(s) impacts the talent you recruit, your policies, the work incentives you offer and the recruitment process. It will also impact the way you onboard, train and integrate new employees into existing teams.
Work environments and Work processes: Government mandated health/safety requirements will affect your physical locations and processes. Virtual spaces (e.g., remote work) will require review of your tech environment (platforms, tools, process); redefinition of collaboration, workflows and documentation; plus training existing team members to use new tools.
Evolving culture: A strong culture relies on connection of people to each other, of people to organizational values and of the organization to its people. This section examines the mechanisms of connectedness (e.g., virtual) and the well-being of teams.